Accessibility Statement

1. Commitment to Accessibility

Rox Electrical Services is committed to ensuring that our website is accessible to everyone, including people with disabilities.
We aim to provide a positive user experience for all visitors by following the accessibility best practices outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

2. Measures We Take

To ensure accessibility, we:

• Use clear, readable text with sufficient contrast.

• Provide descriptive alt text for all meaningful images.

• Structure pages with proper headings and labels for screen readers.

• Ensure that links and buttons are identifiable and operable via keyboard.

• Avoid using colour as the sole means of conveying information.

• Maintain a logical and consistent website layout for ease of navigation.

Our website is regularly tested using accessibility tools and manual checks.

3. Technical Information

Our website is designed to be compatible with:

• The latest versions of major browsers (Chrome, Firefox, Safari, Edge).

• Screen readers such as JAWS, NVDA, and VoiceOver.

• Mobile devices and tablets.

The site uses responsive design to adapt to various screen sizes and assistive technologies.

4. Known Limitations

While we strive for full accessibility, some areas may not yet be fully compliant, such as:

• Older PDF documents or certificates not created in accessible formats.

• Third-party content or embedded media that we cannot fully control.

We are actively working to improve these elements.

5. Feedback and Contact Information

We welcome feedback on the accessibility of our website.
If you encounter any issues or need information in a different format (e.g., large print, braille, or audio), please contact us:

📧 Email: sales@roxelectricalservices.co.uk
📞 Phone: 07961240490
📮 Address: 32 Deer Park Way, Thorney, Peterborough, PE60FS

We aim to respond to accessibility-related requests within 5 working days.

6. Enforcement Procedure

If you are not satisfied with how we handle your feedback, you may contact the Equality Advisory and Support Service (EASS) at www.equalityadvisoryservice.com or by phone on 0808 800 0082.

7. Continuous Improvement

We are committed to continuous improvement of accessibility features across our website and digital services.
Accessibility is considered during each website update and when adding new content.